I found myself in need to having Postfix relay or forward an entire sub-domain to a remote server. My setup includes a number of test servers running my development installs of the Freeside Billing system. The setups need to be able to both send and receive email. Sending is for system email delivery. Receiving is mainly for the built-in Request […]
We are going to create Billing Events in Freeside which send email notifications for Expiring Credit Cards. Follow along by navigating to Configuration > Billing > Billing Events. Once there, click “Add a new event“. The following image shows the proper “Event Conditions” and “Event Actions” that need to be set to send a notification. Important! “Initialize event” is optional. […]
Objective – To create tickets, using messages templates, in the ticketing system when billing events act upon packages. Create Message Templates These Message templates will be used by the billing event to fill in the body of the ticket created in RT. To create these messages, navigate to Configuration -> Miscellaneous -> Message templates. Click on “Add a new template”. […]
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